IT Management
"Hi-Tech can be your outsourced IT department"
What is an outsourced IT department ?
If you prefer to not tie your internal resources up in day-to-day glitches and niggles on the IT side, then you should consider outsourcing the daily IT management to us.
We have the team and structure in place, and we already have ongoing contact with most systems suppliers in the self-storage industry. We will handle support requests from your users and coordinate with your existing suppliers to deliver solutions for the issues that arise. You can monitor our performance through ongoing reporting of response times and solution times, and thereby focus more on the output of the IT function rather than the technical detail of the function itself.
Our experience with IT management
Due to our longstanding experience in the industry, coupled with our knowledge of systems and integrations, we can oftentimes shortcut processes and find solutions that are quicker and more seamless for everyone.
We can also function as a strategic partner on the IT side, providing you with ongoing perspective and evaluation of how well your IT setup supports your business goals and strategy.
Benefits of IT outsourcing
There are a number of ways in which outsourcing all or parts of your IT management can benefit your business, but which one is right for you will depend on a number of factors. So if this is something you would like to consider, fill in your contact details below and let us have an exploratory conversation to see if there is a synergy between where your business focus is, and where our IT competencies are.
Donna Humphreys says:
"I think the biggest asset we bring to the companies where we assist with IT management is our relationships and experience. Because we know the industry so well, we have relationships with most suppliers and have worked on most industry-specific systems before. So we can quite often find creative solutions that might not be obvious at first glance."